bdt1's Privacy Policy
Your personal information is our top priority. bdt1 is always committed to keeping your data safe, secure, and confidential.
Introduction and Applicability
This privacy policy applies to the bdt1 platform. When you use bdt1's website, mobile application, or any other service, you are considered to have accepted the terms of this privacy policy.
bdt1 is a safe and reliable online betting and casino platform for players in Bangladesh. We give the highest priority to protecting the privacy of our users' personal information. This policy describes in detail what types of information we collect, why we collect it, how we use that information, and what measures we take to protect your data.
Before reading this policy, please note that bdt1's services are only for those aged 21 or older. We do not knowingly collect information from any minor. If we become aware that a minor's information has been collected, it will be deleted immediately.
Important Notice: If this privacy policy changes, we will update it on the website and notify registered users by email. Continuing to use the service means you have accepted the new policy.
What Information We Collect
We may collect various types of information when you register on the bdt1 platform and use our services. A description of that information is given below:
2.1 Personal Identification Information
Information you provide at the time of registration includes:
- Full name (first and last name)
- Date of birth (for age verification)
- Email address
- Username and password (stored in encrypted form)
- Residential address and postal code
- National ID number (for KYC verification)
2.2 Financial Information
We collect the following information to facilitate deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (where applicable)
- Transaction history and amounts
- Time and method of deposits and withdrawals
2.3 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and geographic location
- Browser type and version
- Operating system information
- Time, date, and duration of page visits
- Cookie and session data
- Game play history and betting activity
- Device ID and hardware information
Purpose of Data Use
The information we collect is used only for specific and legitimate purposes. bdt1 never sells your information to third parties.
3.1 Service Operation and Improvement
- Creating and managing accounts
- Processing and verifying transactions
- Providing bonuses and promotional offers
- Personalizing the gaming experience
- Monitoring and improving platform performance
3.2 Security and Compliance
- Fraud prevention and detection
- Complying with anti-money laundering (AML) policy
- User age and identity verification (KYC)
- Enforcing responsible gaming policy
- Investigating security incidents
3.3 Communication and Support
- Providing 24/7 live chat support
- Sending important account-related notices
- Sending transaction confirmations and receipts
- Sending promotional emails (subject to your consent)
Please note: You may request to opt out of promotional communications at any time. However, transaction and security notices will always be sent.
Cookies and Tracking Technologies
bdt1 uses cookies and similar technologies to ensure an enhanced gaming experience. Cookies are small text files stored in your browser.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform. Without these, the service will not work properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand how the platform is used, which helps improve the service.
- Security Cookies: Used for fraud prevention and account protection.
4.2 Cookie Control
You can disable cookies by changing your browser settings. However, please note that disabling some cookies may cause certain platform features to not work properly.
Data Sharing and Disclosure
bdt1 never sells, rents, or shares your personal information with third parties without authorization. However, information may be shared in certain specific circumstances:
5.1 Service Provider Partners
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers) and technical services. These partners receive only the information needed to complete their specific tasks and follow the same privacy standards.
5.2 Legal Obligations
In the case of a court order, government directive, or legal requirement, we may be obligated to provide information to the relevant authorities. In such cases, only the necessary information will be provided.
5.3 Fraud and Crime Prevention
If money laundering, fraud, or any other illegal activity is suspected, the necessary information may be provided to the relevant law enforcement agencies.
5.4 Business Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new authority. In such a case, we will notify you in advance.
Data Security Measures
bdt1 uses the most advanced technologies and methods to protect your information. Our security framework operates on the following levels:
6.1 Technical Protection
- All data is secured with SSL (Secure Sockets Layer) encryption
- Passwords are encrypted with a strong hashing algorithm
- Firewall and intrusion detection systems are active
- Two-Factor Authentication feature available
- Regular security audits and vulnerability testing conducted
6.2 Organizational Protection
- Only authorized staff can access sensitive information
- Privacy training is mandatory for all staff
- Data access logs are reviewed regularly
- A rapid response protocol is in place for data breaches
Security Warning: For the security of your account, never share your password or OTP with anyone. No bdt1 staff member will ever ask for your password.
Data Retention Period
We retain your information only for as long as necessary. Different retention periods have been set for different types of information:
7.1 Account Information
All account information is retained for as long as your account is active. Even after account closure, information necessary to meet legal obligations may be retained for a certain period.
7.2 Financial and Transaction Information
Transaction-related information is retained for the long term to comply with anti-money laundering laws and financial regulations. This information is also used to resolve any disputes.
7.3 Technical Logs
System logs and technical information are retained for a limited period and then automatically deleted.
Your Rights and Controls
As a registered user of bdt1, you have the following rights over your own information:
8.1 Right to Access Information
You may request a copy of the personal information we hold about you at any time. We will provide that information within a reasonable time.
8.2 Right to Correct Information
If there is any error in your information, you can have it corrected. Information can be updated through account settings or by contacting the support team.
8.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, information required for legal obligations or dispute resolution may not be possible to delete.
8.4 Right to Object to Data Processing
You may object to promotional communications at any time. This can be done by clicking the unsubscribe link in an email or by contacting the support team.
8.5 Right to Close Account
You may close your account at any time. To request account closure, contact 24/7 live chat support or send an email to [email protected].
Third Parties and External Services
We work with various third-party game service providers on the bdt1 platform, such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These providers may have their own privacy policies.
During gameplay, some necessary information may be sent to third-party servers (such as game results and bet amounts). However, this information is used solely for the purpose of providing game services.
Payment gateway service providers (bKash, Nagad, Rocket, Upay, etc.) follow their own security and privacy standards. bdt1 is not responsible for the data protection practices of these organizations.
Protection of Minors' Information
bdt1 is a service only for those aged 21 or older. We never knowingly collect information from minors.
Age verification is mandatory at registration. If a person registers with false information and it is later found that they are a minor, their account will be closed immediately and the collected information will be deleted.
If you suspect that a minor has registered, please notify us at [email protected].
To Parents: Monitor your child's online activity and use parental control software to prevent their access to gambling-related sites.
Policy Changes and Updates
bdt1 may change or update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:
- A new version with an updated date will be published on the website's privacy policy page
- For important changes, a notification will be sent by email to registered users
- For very important changes, a pop-up notice may be shown at the time of login
If you continue using the service after the updated policy is published, you will be considered to have accepted the new policy. If you have any objection to the changes, please contact us or you may close your account.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team is always ready to resolve all your queries quickly and effectively.
Protecting your privacy is bdt1's highest priority. Your trust and confidence is the strength that drives us forward. We are always here for you.
For more information, please also read our Terms & Conditions and Responsible Gaming policy.